This Privacy Policy (the "Policy") is to describe how Manicure Project (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from manicureproject.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

For the purposes described in this Policy, Manicure Project may collect the following categories of personal information:

1.1 Identification and contact information (such as name, address, phone number or e-mail address), when you are willing to provide them for instance to sign up for an online account or make a purchase.

1.2 Payment information: for instance credit card details, bank account numbers, billing address, account details, or other payment details which you must provide to receive products or services you have ordered from us.

1.3 Demographic information like your gender and birthday.

1.4 Preferences and interests which you choose to disclose in the course of your encounters with our client advisors (which may include your preferences about our collections, your measurement, your signature manicure, or basic information about you.

1.5 Information you submit or post in a public space, on our social media pages, or our website, for example for a product review.

1.6 Information about your purchases online. This could include the products you purchased and their prices.

1.7 If you use our website, we may collect information about the browser you are using, the device with which you visit our website, and the way you browse our website.

1.8 We may also collect information posted on third party websites or social media platforms about Manicure Project products and services, when necessary for the purposes defined hereunder.

1.9 Your personal information is collected either directly from you (e.g., if you create an account on one of our sites/apps or make a purchase or otherwise interact with our client advisors, or from you passively (e.g., when using tracking tools like browser cookies), or from third parties (e.g., through social media platforms).

1.10 If you choose not to submit any personal information when requested, you will not be able to order or receive the product or service you require or otherwise register on our website.

We use the information described above for the purposes specified at the time of collection or hereafter in this Policy:

2.1 To improve our understanding of your interests and concerns, and to improve our understanding of your use of our products: we may use your information to make our website, products and services better. We may use your information to customise your experience with us and to tailor our marketing activities to fit your needs and interests as we believe that it is also in our legitimate interest to better serve you and respond to your needs.

2.2 To provide you with our services, to process your order or respond to your requests or questions, and manage your complaints: (e.g., we use your information to process your order and deliver your products). Or, we may use your information to send you information you requested, or to communicate with you about your account or our relationship: we may contact you about changes to the Site or about service updates. We may also contact you about feedback or about this policy or website terms. In such case, your information is processed to perform the contract we have with you.

2.3 For security purposes: we may use information to protect our company, our customers, our associates, and our website against fraud, theft or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity online and offline.

2.4 For marketing purposes: we may use your information to contact you, subject to your consent when applicable, about new products and special offers we think you will find valuable.

2.5 For analytics purposes, we may use your information to analyse the e-reputation of Manicure Project or our products and to measure the effectiveness of our online or offline campaigns or events, as it is our legitimate interest to preserve Manicure Project's image and optimise our marketing campaigns.

62.6 Other purposes: we use information to maintain transaction and other business records for legal, administrative and audit purposes. We also use information to meet legal, insurance and processing requirements.

We do not disclose or otherwise share your personal information we collect, except:

3.1 With service providers and agents who perform services on our behalf: (e.g., we share information with vendors who send emails for us, payment processing and shipping. We may also share personal information with service providers that help us operate our websites.

3.2 With banks or other online payment services companies.

3.3 With our business partners: (e.g., we will share information with our distributors or third parties who jointly sponsor an event or promotion with us.

3.4 With any third party as part of any business restructuring or reorganisation (including dissolution or liquidation). This includes if we are merged of all or part of our business or assets are transferred, assigned or sold.

3.5 Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

3.6 When we are required to do so in order to comply with applicable law, to respond to a court order, or more generally to respond to any request from a competent authority.

We may collect certain information through cookies, web beacons and other automated means. A cookie is a text file which is stored in a dedicated area of your device’s hard drive, for instance when you visit online service, when you read an email or while installing or using a mobile app.

We use cookies to power and improve our Site, remember your preferences, and analyse user interaction. For detailed information about the Cookies we use, see Shopify's Cookie Policy.

You can manage cookies through your browser settings, but disabling cookies may impact your user experience.

While we implement security measures to protect your data, no system is completely secure. We recommend using secure methods when communicating sensitive information.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce contracts.

Depending on your location, you may have the following rights regarding your personal information:

7.1 Request access to the personal information we hold about you.

7.2 Request deletion of your personal information.

7.3 Request corrections to inaccurate information.

7.4 Request a copy or transfer of your personal information.

7.5 Opt out of the sale, sharing, or targeted advertising of your personal information.

7.6 Request that we stop or limit the processing of your data.

7.7 Withdraw consent where applicable.

7.8 Appeal our decision if we decline your request.

7.9 Opt out of promotional emails via the unsubscribe link.

To exercise these rights, please contact us at: info@manicureproject.com, and we will respond. 

Our website is not directed to children. We do not knowingly collect personally identifiable information from children without permission from a parent or guardian, unless permitted by applicable law.

You must be at least sixteen years old to provide us with your personal information and eighteen years old to engage in transactions on our store or websites, or apps. By engaging in transactions with us, you affirm that you are at least eighteen years old and are fully able to enter into and be legally bound  by such transactions

If we are notified (by contacting us) or learn that a minor has submitted personal data to us through our media or otherwise, we will delete such personal information. 

We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on the Site, update the "Last update" date, and take any other steps required by applicable law.

If you would like us to update the information we have about you or your preferences, or if you have any questions about the protection of your personal information please contact us by email at info@manicureproject.com.

Last update on 10/10/2025